Terms of service

Terms of Service

Last Updated: July 2026

Welcome to EnrichPaws. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all visitors, customers, and users of the EnrichPaws website.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible. However, actual product colors, packaging, or appearance may vary slightly due to screen settings or manufacturing updates.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing

All prices displayed on our website are shown in the selected currency.

We reserve the right to change prices at any time without prior notice.

Prices do not include taxes, customs duties, or import fees unless explicitly stated.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse, limit, or cancel any order if we suspect fraud, unauthorized transactions, pricing errors, or violations of these Terms.

5. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control are not our responsibility.

Please review our Shipping Policy for additional information.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or refund.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Designs
  • Icons
  • Text
  • Branding

is the property of EnrichPaws or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's operation or security.
  • Upload malicious software or harmful code.
  • Use automated systems to scrape or collect website data without permission.
  • Violate any applicable laws while using our services.

9. Limitation of Liability

To the fullest extent permitted by law, EnrichPaws shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Product Safety

Our products are intended for use by pets under appropriate supervision.

Customers are responsible for selecting products suitable for their dog's size, age, and chewing habits.

Always inspect products regularly and discontinue use if any damage is detected that could create a safety risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon being posted on this page.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which EnrichPaws operates, without regard to conflict of law principles.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

EnrichPaws

Email: support@enrichpaws.com